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Customer Lifecycle Management (CLM) refers to the strategic approach companies use to manage and enhance their relationship with customers from the first point of contact to the final interaction. A successful CLM helps companies retain customers, increase revenue, and build long-lasting relationships. Effective CLM can help improve brand loyalty, boost customer satisfaction, and maximize customer […]
The post 8 Common Mistakes Companies Make in Customer Lifecycle Management and How to Avoid Them appeared first on Mass Planner .
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05.12.2024 - 10:21:07
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http://www.massplanner.com/8-common-mistakes-companies-make-in-customer-lifecycl ...
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Social media verification, the process by which platforms confirm the identity and authenticity of users, plays a crucial role in managing information during emergencies. As social media increasingly becomes a primary source of news, the need for verified information has never been more apparent. Verified accounts on platforms such as Twitter, Facebook, and Instagram are […]
The post The Role of Social Media Verification in Crisis Management appeared first on Mass Planner .
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03.12.2024 - 11:57:10
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http://www.massplanner.com/the-role-of-social-media-verification-in-crisis-manag ...
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The success of an email marketing strategy is not solely determined by the quality of your campaigns or the size of your subscriber list. Instead, it hinges on the trust you build with your audience. Trust is the foundation of a strong, enduring relationship between you and your subscribers. When subscribers trust your brand, they […]
The post How to Foster Trust and Loyalty in Your Email Subscriber Base appeared first on Mass Planner .
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28.11.2024 - 11:19:11
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http://www.massplanner.com/how-to-foster-trust-and-loyalty-in-your-email-subscri ...
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Live streaming and webinars have revolutionized the way businesses communicate with their audiences. Live streaming refers to broadcasting real-time video content over the internet, while webinars are more structured, often interactive presentations conducted online. These tools have quickly gained traction due to their ability to connect brands with audiences on a deeper level, offering a […]
The post Top 7 Benefits of Live Streaming and Webinars on Your Digital Engagement appeared first on Mass Planner .
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26.11.2024 - 07:24:23
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http://www.massplanner.com/top-7-benefits-of-live-streaming-and-webinars-on-your ...
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In today’s competitive business environment, customer service has become a cornerstone of success. It’s no longer enough to simply provide a product or service; businesses must create memorable, positive experiences that keep customers coming back. High-quality customer service helps build trust, loyalty, and ultimately shapes the consumer’s perception of a brand. As a result, exceptional […]
The post Patience and Empathy – Key Traits for Customer Service Excellence appeared first on Mass Planner .
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21.11.2024 - 12:56:59
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http://www.massplanner.com/patience-and-empathy-key-traits-for-customer-service- ...
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Affiliate marketing works by promoting products or services from other companies in exchange for a commission. When your subscribers make a purchase or take a specific action (such as signing up for a service), you earn a percentage of the sale. As email marketing is one of the most reliable forms of direct communication with […]
The post Tips on Monetizing Your Email List with Affiliate Marketing appeared first on Mass Planner .
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19.11.2024 - 11:22:30
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http://www.massplanner.com/tips-on-monetizing-your-email-list-with-affiliate-mar ...
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Hashtags have become a staple in social media marketing, helping brands increase visibility, reach new audiences, and drive engagement. However, as with many tools in digital marketing, there is a risk of overuse, which can have unintended consequences. While hashtags can enhance a social strategy when used correctly, overloading posts with them can dilute your […]
The post How Overusing Hashtags Can Sink Your Social Strategy appeared first on Mass Planner .
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14.11.2024 - 13:36:36
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http://www.massplanner.com/how-overusing-hashtags-can-sink-your-social-strategy/
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Multi-channel marketing is a strategy where businesses use a variety of communication channels, such as email, social media, websites, mobile apps, and SMS, to reach and engage with their audience, aiming to create a seamless experience that allows customers to interact with the brand through their preferred method, whether browsing a website, checking their mobile […]
The post The Role of Push Notifications in Multi-Channel Marketing Campaigns appeared first on Mass Planner .
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12.11.2024 - 08:25:06
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http://www.massplanner.com/the-role-of-push-notifications-in-multi-channel-marke ...
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