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Todays business world has become a lot more competitive and wide than it used to be a few decades ago. It is not easy for organizations to survive in such conditions and generate proper revenue from
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20.02.2024 - 04:47:04
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http://www.callcentersindia.com/displaynews.php?idnews=309
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Call centers are responsible for handling some very critical business processes. Today, the competition is so tough that organizations cannot afford to make any mistakes. Call center department holds
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20.02.2024 - 04:47:04
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http://www.callcentersindia.com/displaynews.php?idnews=308
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Here is the case study of the pilot mentoring program conducted at one of the leading multi-national call center in India.
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20.02.2024 - 04:47:04
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http://www.callcentersindia.com/displaynews.php?idnews=307
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We, at Call Center India, have always thought best for our employees and try to provide them everything that they might need to do their work perfectly and rise in the professional world.
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20.02.2024 - 04:47:04
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http://www.callcentersindia.com/displaynews.php?idnews=306
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IVR systems can be a great help but they can also be a big nuisance if they are not properly built.
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20.02.2024 - 04:47:04
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http://www.callcentersindia.com/displaynews.php?idnews=305
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Indian call center industry, which was said to be facing a tough competition from Philippines, is back as the front runner.
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20.02.2024 - 04:47:04
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http://www.callcentersindia.com/displaynews.php?idnews=304
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Its time that you move on to sophisticated CRM software that would allow you to route the calls intelligently according to the qualifications and expertise of agents.
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20.02.2024 - 04:47:04
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http://www.callcentersindia.com/displaynews.php?idnews=303
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The Call Center industry acknowledges that there would have been no virtual employees and no Cisco based call centers.
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20.02.2024 - 04:47:04
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http://www.callcentersindia.com/displaynews.php?idnews=302
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